Financial hardship

If you’re able to provide sufficient proof that you’re experiencing financial difficulty and are unable to meet reasonable and immediate family living expenses, you could have a minimum of $1,000 (except when your account balance is less than $1,000) and a maximum of $10,000 , before tax, released to you from your super in a year.

 

Financial hardship conditions

To prove financial hardship you must be able to show HOSTPLUS Executive a letter from Centrelink confirming that you have been receiving Commonwealth Income Support Payment for at least 26 weeks.

Commonwealth Income Support Payments include:

  • Social security or service pension
  • Certain social security benefits
  • Income support supplements
  • Drought relief payments
  • Exceptional circumstances relief payments
  • Commonwealth Development Employment Projects (CDEP) scheme payments.

If you are 55 years and 39 weeks of age and above, your entire benefit can be released as long as you: have received a Commonwealth income support payment for a cumulative 39 weeks after reaching age 55, and are not gainfully employed on a full time (30 hours or more per week) or part time basis on the date of your application.

 

Making a financial hardship claim

If you think you may qualify, please call us on 1300 799 998 between 8.00am and 8.00pm, Monday to Friday and we can discuss your situation

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